All goods are sent or collected from the Distribution warehouse we use in Auckland. Collection from Wiri, near Auckland Airport, Monday to Friday 8.30am to 4.30pm,except stat days, by appointment.
Most goods are sent using Fastway Couriers but occasionally other services are used.
Delivery is usually 24 working hours (Next working day) for North Island Deliveries and 48 working hours (2 working days) for South Island deliveries. Rural address delivery usually adds at least one additional working day to this.
WHY ARE COVER WORLD (NEW ZEALAND)’S COVERS THE BEST READY MADE COVERS YOU CAN BUY?
ANSWER: We offer a FIVE YEAR guarantee against serious material deterioration under New Zealand Consumer Law. When looking for covers elsewhere check first if you are offered that.
Most ready made covers that are sold in New Zealand have been imported by retailers and they have been bulk made for he mass markets in Europe and the USA. They are often fine in Europe and the USA but those continents do not have our severe UV Conditions. So those covers often break down here in two years. Ask why you cannot get a 5 year guarantee.
We have our cover material especially made and treated for very high UV resistance. The material is tested by an independent company, based in Geneva Switzerland, and only when it meets Level 8 UV resistance in their tests over 2 weeks do we select that material for our covers. Level 8 is the highest resistance you can get.
WHY ARE OUR COVERS MORE EXPENSIVE ?:
ANSWER: Well in this case you receive what you pay for. QUALITY. Pay $370 elsewhere for a boat cover and in a year you may regret it.
So many people contact me and tell me that they looked at our covers. Thought they were a bit expensive bought elsewhere and now wish they hadn’t. Rayglass Boats supply many of their quality support vessels to the Americas Cup. We are proud to supply Rayglass Boats with the covers for their customers.
WHY DO WE THINK WE OFFER THE BEST CUSTOMER SERVICE?:
We are a small boutique Company that takes pride in the products we send out. We offer 7 days a week service (8.00am – 9.00pm most days) to give as much advice as you want, take orders and ensure your products are sent out as quickly as possible. Do not be afraid to call. No question is too simple or too small. We give advice because we like to try and get your delivery correct the first time.Ask for Roger and I will do all I can to make sure you choose the right cover for your need. 09 534 4478